Melissa Copeland—Want Your Business To Be Successful? Start With A Great Customer Experience
Dec 11, 2023
Hear why a great customer experience means everything
I first interviewed Melissa Copeland for this podcast in May of 2022 and loved her story so much that I want to share it, and her, with you again. Melissa had a wonderful career, as so many women have had, only to discover that flying all over the world was not...
Dec 4, 2023
Hear how a family firm can remember its roots while focusing on the future
As they say, family is family and business is business. But in many cases, the two can coexist, often quite profitably. Did you know that almost 80% of the businesses in the U.S. are owned and run by families? As a corporate anthropologist, a
Nov 27, 2023
Learn how to be your own boss and the power of saying no
Those of you who are wondering whether it’s time for you to leave that corporate life and start your own business, you’re going to love my guests today, Julie Barlow and Jean-Benoit Nadeau. They’re freelance writers and translators and the authors of...
ose Fass—What If We Could Truly Progress As Humans, One Conversation At A Time
Nov 13, 2023
Ask yourself, how open are you to hearing an alternative point of view?
As I am always saying, the times are changing, fast. From global unrest to polarizing politics to toxic company cultures, everybody is having a challenging time talking to each other. To help us have better conversations so we can move forward...
Michele Bailey—Hear How Gratitude Can Change Your Life And Your Business
Nov 6, 2023
Learn how to get treated the way you want, at work and in life
Michele Bailey, a remarkable woman and my podcast guest in June of last year, is on a quest: to help her clients make gratitude integral to the way business is done. Little wonder that her book, The Currency of Gratitude, focuses on the power of gratitude....