Apr 23, 2020
Hear how to adapt to today's massively disruptive changes
Whether you're ready for it or not, the epic disruption to the global economy is going to change everything you once thought was “the way we do things.” Now you are facing a totally new, uncertain future. What to do? Listen in to my conversation with David Avrin. David is an expert on the customer experience, and he and I will be talking about how that entire experience is undergoing a dramatic change. Who will be your customer tomorrow?, as I often ask at the beginning of my workshops. Now you will be asking the same question yourself. Listen and learn.
David will push you to think forward and not flee to the past
We really don’t know what is coming next. But after the major disruptions of the current pandemic, we should not imagine that the world is going to return to being a reflection of what it was. That's why this is a perfect time to help you re-think your own purpose, the needs of your customers, and how to create a new business model that will help you survive and thrive in these new times.
Who is David Avrin
As one of today's most in-demand marketing and customer experience keynote speakers and consultants, David Avrin delivers valuable wisdom to business audiences around the world across a broad range of industries and categories. His message and timely lessons on creating, delivering and promoting competitive advantages have been enthusiastically received from Singapore to Buenos Aires to Johannesburg and all points in between.
A former executive coach, David has worked with thousands of CEOs and business leaders on their business brand, customer experience and competitive advantages. He has authored three books, "It’s Not Who You Know It’s Who Knows You," "Visibility Marketing!" and his recent "Why Customers Leave (and How to Win Them Back)," named by Forbes as One of the 7 Business Books Entrepreneurs Need to Read.
For more on how to thrive in these difficult times, we offer these blogs and podcasts: